Helpline

Behçet’s UK Helpline

Our volunteers, staff, and trustees are not qualified to offer any medical advice. We have a medical panel who can answer limited, (non-urgent) questions, and our factsheets, which are written by medical professionals, offer reliable medical advice.

0345 130 7329

Your phone provider may charge up to 16p per minute to call us from a landline, which is the same cost as calling a UK landline number starting 01 or 02. You may get free calls to 0345 numbers as part of your call package – please check with your phone provider. If you would like us to call you back please request this when your call is answered or alternatively please complete the callback form below.

The helpline is available between 9.00 am and 9.00 pm 7 days a week.
Answerphones may be used but please leave a message and we will return your call as soon as possible.

The Behçet’s UK helpline is run by volunteers who have an understanding of Behçet’s. We offer a listening ear for anyone affected by Behçet’s and provide a signposting service.

We are a separate organisation from the NHS England Behçet’s Centres of Excellence, we do not deal with emergencies, and are unable to give direct medical advice. In case of an emergency, please call 999.

If you are a patient at one of the NHS England Behçet’s Centres of Excellence and require medical guidance from your clinic, you will need to contact your centre directly. Contact the Behçet’s Centres of Excellence.

    HELPLINE CALLBACK REQUEST
    Please note we are only able to call UK numbers
    * all fields marked with an asterisk are mandatory

     

    Please select all the suitable times for our helpline volunteer to call you back
    For requests submitted before midday Monday - Friday we aim to call back within 48 hours.
    Callback requests submitted at weekends or UK public holidays are processed the next working day.
    If you would like to speak to someone sooner please call the helpline during opening hours and request that the helpline volunteer calls you back.

     

    Finally, please confirm you are not a robot by answering this question

     

    Please click submit to request your helpine callback.
    Please note the call will be from a withheld number.
    If we are unable to reach you we will leave you a message (if possible) and will try a second time at a later date/time. If we are unable to reach you after the second call or it has been over 7 days please submit a further request with updated availability.